Privacy and cookies

Cookies from other companies & social networking websites

During your visit to the site you may notice some cookies that are not related to Croda. This happens when you visit a page with content embedded from a third party (e.g. YouTube videos) or use some of the links to social networking sites (e.g. Share This). These websites may place cookies on your computer.

Croda does not control how a third party uses their cookies. You should check these third party websites' privacy policies for more information about their cookies if you are concerned about this.

Turning cookies off

If you want to delete any cookies that are already on your computer or stop future cookies then look at  www.allaboutcookies.org.

You will still be able to use the public areas of our website if you choose not to accept cookies but will not be able to access the restricted areas of our website.

Transferring information internationally

Croda is an international business. As a result, your personal information may be transferred and stored in countries outside the EU, including EEMEA, Latin America, North America & Asia Pacific, that are subject to different standards of data protection.

We will take appropriate steps to ensure that transfers of personal information are in accordance with applicable law and carefully managed to protect your privacy rights and interests and that transfers are limited to countries which are recognized as providing an adequate level of legal protection or where we can be satisfied that alternative arrangements are in place to protect your privacy rights. To this end:

  • we ensure transfers within our group of companies will be covered by an agreement entered into by members of the Croda Group (an intra group agreement) which contractually obliges each member of the Croda Group to ensure that personal information receives an adequate and consistent level of protection wherever it is transferred within the Croda Group; and
  • where we transfer your personal information outside the Croda Group (for example to third parties who help provide our products and services), we obtain contractual commitments from them to protect your personal information.

You have a right to contact us for more information about the safeguards we have put in place (including a copy of relevant contractual commitments) to ensure the adequate protection of your personal information when this is transferred as mentioned above.

HOW WE PROTECT AND STORE YOUR INFORMATION

Security

We have implemented and maintain appropriate technical and organisational security measures, policies and procedures designed to reduce the risk of accidental destruction or loss, or the unauthorised disclosure or access to such information appropriate to the nature of the information concerned.

Measures we take include:

  • placing confidentiality requirements on our staff members and service providers;
  • destroying or permanently anonymising personal information if it is no longer needed for the purposes for which it was collected;
  • following strict security procedures in the storage and disclosure of your personal information to prevent unauthorised access to it;
  • using secure communication transmission protocols

As the security of information depends in part on the security of the computer you use to communicate with us and the security you use to protect your User IDs and passwords, please take appropriate measures to protect this information.

Storing your personal information

We will store your personal information for as long as is reasonably necessary for the purposes for which it was collected, as explained in this privacy notice. Where your information is no longer needed, we will ensure that it is disposed of in a secure manner. In some circumstances we may store your personal information for longer periods of time, for instance where we are required to do so in accordance with legal, regulatory, tax, accounting requirements.

In specific circumstances we may store your personal information for longer periods of time so that we have an accurate record of your dealings with us in the event of any complaints or challenges, or if we reasonably believe there is a prospect of litigation relating to your personal information or dealings.

YOUR LEGAL RIGHTS TO DATA PRIVACY

You have rights to protect your interest of privacy in the data that you provide to Croda.  Those rights will depend upon the federal, provincial, state or local laws and regulations that apply to you, as the data owner, and Croda, as the party receiving, using, processing and/or storing such data (collectively, "Applicable Laws").   Although Croda cannot provide you with legal advice, and you should seek legal counsel to ensure that you fully understand how to protect your rights and how to enforce them, your rights under Applicable Laws may include:

  • To access personal information or determine what personal information Croda has in its possession or control
  • To ask Croda to rectify / erase personal information
  • To restrict the processing of your personal information
  • To transfer your personal information
  • To object to the processing of personal information
  • To object to how we use your personal information for direct marketing purposes
  • To obtain a copy of personal information safeguards used for transfers outside your jurisdiction
  • To lodge a complaint with your local supervisory authority
  • To receive timely notices of any data breaches
  • To enforce your right to certain remedies in the event of a data breach

If you wish to access any of the above-mentioned rights, or other rights that you may have under Applicable Laws, we may ask you for additional information to confirm your identity and for security purposes, in particular before disclosing personal information to you. We reserve the right to charge a fee where permitted by Applicable Laws, for instance if your request is manifestly unfounded or excessive.

You can exercise your rights by contacting us. Subject to legal and other permissible considerations, we will make every reasonable effort to honour your request promptly or inform you if we require further information in order to fulfil your request.

We may not always be able to fully address your request, for example if it would impact the duty of confidentiality we owe to others, or if we are legally entitled to deal with the request in a different way.

Right to access personal information

You have a right to request that we provide you with a copy of your personal information that we hold and you have the right to be informed of; (a) the source of your personal information; (b) the purposes, legal basis and methods of processing; (c) the data controller’s identity; and (d) the entities or categories of entities to whom your personal information may be transferred.

Right to rectify or erase personal information

You have a right to request that we rectify inaccurate personal information. We may seek to verify the accuracy of the personal information before rectifying it.

You can also request that we erase your personal information in limited circumstances where:

  • it is no longer needed for the purposes for which it was collected; or
  • you have withdrawn your consent (where the data processing was based on consent); or
  • following a successful right to object (see right to object); or
  • it has been processed unlawfully; or
  • to comply with a legal obligation to which the Company is subject.

We are not required to comply with your request to erase personal information if the processing of your personal information is necessary:

  • for compliance with a legal obligation; or
  • for the establishment, exercise or defence of legal claims;

Right to restrict the processing of your personal information

You can ask us to restrict your personal information, but only where:

  • its accuracy is contested, to allow us to verify its accuracy; or
  • the processing is unlawful, but you do not want it erased; or
  • it is no longer needed for the purposes for which it was collected, but we still need it to establish, exercise or defend legal claims; or
  • you have exercised the right to object, and verification of overriding grounds is pending.

We can continue to use your personal information following a request for restriction, where:

  • we have your consent; or
  • to establish, exercise or defend legal claims; or
  • to protect the rights of another natural or legal person.

Right to transfer your personal information

You can ask us to provide your personal information to you in a structured, commonly used, machine readable format, or you can ask to have it transferred directly to another data controller, but in each case only where:

  • the processing is based on your consent or on the performance of a contract with you; and
  • the processing is carried out by automated means.

Right to object to the processing of your personal information

You can object to any processing of your personal information which has our legitimate interests as its legal basis, if you believe your fundamental rights and freedoms outweigh our legitimate interests.

If you raise an objection, we have an opportunity to demonstrate that we have compelling legitimate interests which override your rights and freedoms.

Right to object to how we use your personal information for direct marketing purposes

You can request that we change the way in which we contact you for marketing purposes. You can request that we do not transfer your personal information to unaffiliated third parties for the purposes of direct marketing or any other purposes.

Right to obtain a copy of personal information safeguards used for transfers outside your jurisdiction

You can ask to obtain a copy of, or reference to, the safeguards under which your personal information is transferred outside of the European Union.

We may redact data transfer agreements to protect commercial terms.

Right to lodge a complaint with your local supervisory authority

You have a right to lodge a complaint with your local data protection supervisory authority if you have concerns about how we are processing your personal information.

We ask that you please attempt to resolve any issues with us first, although you have a right to contact your supervisory authority at any time.

Your California Privacy Rights

We do not respond to “Do Not Track” signals or similar mechanisms as contemplated by California AB-70.

CONTACT US

The primary point of contact for all issues arising from this privacy notice is the Data Protection Lead who can be contacted as follows:

dataprotection.GB@croda.com

+44 (0) 1405 860551

Croda International Plc / Croda Europe Ltd
Cowick Hall
Snaith
Goole
East Yorkshire
DN14 9AA
United Kingdom

If you have any questions, concerns or complaints regarding our compliance with this privacy notice, the information we hold about you or if you wish to exercise your rights, we encourage you to first contact us. We will investigate and attempt to resolve complaints and disputes and make every reasonable effort to honour your wish to exercise your rights as quickly as possible, and in any event, within the timescales provided by data protection laws.

To contact your data protection supervisory authority

You have a right to lodge a complaint at any time with your local data protection supervisory authority (i.e. your place of habitual residence, place or work or place of alleged infringement). In the UK this is the Information Commissioner's Office. We ask that you please attempt to resolve any issues with us before your local supervisory authority.

Issue Date of Privacy Notice: 28, October 2019.

ANNEX